Customer Champion – Q1 Winner 

We’re proud to recognise Robert Brown, our Q1 Customer Champion Award winner, pictured with Sales Manager Eleanor Heaton-Walker 

This nomination celebrates Rob’s outstanding contribution in his role as Driver Trainer in Huyton.

As our DAF Driver Trainer, Rob plays a vital role in ensuring customers fully understand—and get the very best from—the latest generation of trucks. With vehicle technology becoming increasingly advanced, his expertise and ability to deliver clear, effective training is essential to both new vehicle handovers and demonstrator support.

Rob has travelled extensively across the UK delivering driver training for Asset Alliance, consistently representing North West Trucks with professionalism and pride. His customer-focused approach is what truly sets him apart—ensuring every customer feels confident, supported, and valued.

He continually goes above and beyond to create a positive and lasting impression, helping differentiate North West Trucks through the quality of service and care he provides. His commitment not only strengthens customer relationships but also reinforces the high standards we are known for.

Thank you, Rob—your dedication and passion make a real difference and truly embody what it means to be a Customer Champion